FAQ-payments-shipping

Accepted payment methods include Visa, MasterCard, Maestro, and PayPal.
The first charge occurs at the time of subscription, while future charges happen on the 7th of each month. Rest assured, your billing is automatic, ensuring a seamless and worry-free experience throughout your subscription. Please note, discount codes apply only to the first box.
If your card is being declined, your bank may need your personal authorization to allow a payment to go through. To authorize your payment - simply call your credit card provider. We are a Dutch business and some banks mark our charges as international.
Your first box will be dispatched immediately post-subscription, typically arriving within 4-9 days. Future boxes are sent out on the 7th of each month.
Shipping of MindfulSouls subscription box is always FREE! For all other products, shipping is free for all orders over $60 AUD
No problem at all! Log in and update your shipping address in your account, and don't forget to set it as your default address. That's it, all set for your next Mindful Box!
Ensuring your happiness and satisfaction is the heart of our purpose. If the Mindful Box doesn't meet your expectations, please reach out to us at support@mindfulsouls.com. We promise to make things right with an easy return policy in place.