FAQ-subscription-management

Can I change my delivery frequency or skip a box?

Yes! You have the option to adjust the frequency of your boxes, receiving them bi-monthly, quarterly, or at other intervals. And, if circumstances demand it, you can skip a box, too! Simply: Log into your account Navigate to "Manage My Subscription" Adjust to your preference.

Can I offer the Mindful Box to a loved one as a gift?

Absolutely! The gift of self-love is one of the most touching gifts you could give someone or even to yourself. And whichever the case may be, you can cancel anytime. You're always in full control of your subscription, even when it’s a gift.

What happens if I resubscribe after canceling my subscription?

On resubscribing, we continue the sequence from your last box, ensuring you don't receive repeat boxes.

How do I manage my account details?

Any changes to your shipping address, payment info, or other account details can be made by logging into your account. Please remember to set any new shipping address as the default.

I'm having trouble managing my account; it says my email is invalid, but I'm already subscribed.

Having a subscription or placing an order does not automatically create an account for you. You can create an account here: https://mindfulsouls.com/account/register If you have an active subscription, please use the same email address to create your profile. This will ensure that your subscription is linked to your account and you can manage it easily.

How do I cancel my subscription?

"If you decide to cancel your subscription, you can easily do so by: Log into your account. Navigate to ""Manage My Subscription."" There, you'll find a simple and hassle-free cancellation option. We understand that circumstances may change, and we're here to support you every step of the way."